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Frequently Asked Questions

New to DIY glass installation? These are the most common questions from first-time buyers. Still unsure? Talk to our team before placing your order.

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Pricing & Discounts (5)
Yes — all Shower Door Set orders include free shipping nationwide. No minimum order is required for free delivery on this product line.
Yes — we offer volume discounts on Shower Door Sets:

  • Buy 2 sets — Save $100+
  • Buy 3 sets — Save $200+

The discount is applied automatically at checkout. If it does not apply correctly, please contact our team and we will resolve it for you.
Yes — local pickup orders on Shower Door Sets can save you $100 or more per item. To receive your discount, contact our customer service team before placing your order and we'll provide a discount code to apply at checkout.
No problem — if you placed your order without applying the local pickup discount code, our customer service team will manually process a refund of $100+ to your original payment method within 1–2 business days. Please contact us with your order number and we'll take care of it.
Please contact our customer service team to confirm whether both discounts can be applied to your order. We're happy to help you get the best possible price for your project.
Measuring & Planning (6)
Measurements should be as accurate as possible — ideally within ⅛ inch (3mm). We apply standard hardware deductions automatically, so enter your raw opening dimensions. The more accurate your measurements, the better the fit of your final product.
Measure the width at the bottom, center, and top of your shower opening — always from the center of the curb or threshold. For height, start from the top of the threshold (floor or tub deck) to your desired door height.
Always measure after tiling and after the tub surround is installed. The shower walls should be in their final state before you take measurements, so all surfaces are complete and settled.
Enter your raw opening measurements. We handle all hardware deductions automatically in production to ensure a perfect fit. Do not subtract anything yourself.
Custom glass orders are cut to your exact specifications and cannot be resized after production. If you submit incorrect measurements, a remake will be required at additional cost. We strongly recommend double-checking all dimensions before placing your order.
Yes — each product page includes a measurement diagram specific to that layout. You can also refer to the "How to Measure" guide on this page for step-by-step instructions with photos.
DIY Installation (5)
Yes — most of our customers are first-time installers. Each order includes detailed installation instructions, and we have video guides available on our website. If you can drill into tile and use a level, you can install our products.
You'll need a drill with a masonry/tile bit, level, tape measure, pencil, silicone sealant, and a helper for lifting the glass panels. All hardware (screws, anchors, brackets) is included with your order.
Yes, but we recommend having at least one other person to help handle and position the glass panels safely. The glass can be heavy, and having a second set of hands makes the process much easier and safer.
We recommend hiring a professional if your walls are uneven or out-of-square (more than ½ inch variance), if you are not comfortable drilling into tile, or if you have an unusually large or complex configuration.
Standard lead time is 10–15 business days for production, plus shipping. Rush production is available for select products. You will receive a confirmation with your estimated ship date after your order is placed.
Ordering & Lead Time (3)
Orders can be modified within 24 hours of placement. After production begins, changes are not possible. Contact us immediately at our contact page if you need to make any adjustments.
We currently ship within the contiguous United States. For international inquiries, please contact our team directly to discuss options and availability.
Custom orders are made to your specifications and are not returnable unless there is a manufacturing defect. If your order arrives damaged or incorrect, contact us within 5 business days and we will resolve it at no charge.
Product & Materials (3)
We use tempered safety glass that meets ANSI Z97.1 and CPSC 16 CFR 1201 standards. Our standard thickness is 3/8" (10mm), with 1/2" (12mm) available for select products.
Yes — all hardware is designed specifically for wet environments. Our stainless steel and brass hardware features protective coatings to resist corrosion, tarnishing, and water spotting over time.
Yes — we offer hardware finish samples for a small fee. Visit our Catalog Library or contact our team to request a sample kit before placing your full order.
Still have questions? Our team is ready to help you get the right product for your project.
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